Login
Terms and Conditions
Definitions
Any reference to https://www.livecolonies.com also includes all its subdomains, for example https://app.livecolonies.com.
Client: Any professional or natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, who visits the Website subject to these general terms and conditions.
Services: https://www.livecolonies.com provides Clients with:
Content: All elements constituting the information available on the Website, including texts, images, and videos.
Client Information: Hereinafter referred to as “Information(s),” meaning all personal data that may be held by https://www.livecolonies.com for the management of your account, customer relationship, and for analytical and statistical purposes.
User: Any Internet user connecting to and using the aforementioned website.
Personal Data: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of French Law No. 78-17 of January 6, 1978).
The terms “personal data,” “data subject,” “processor,” and “sensitive data” shall have the meanings defined under the General Data Protection Regulation (GDPR: No. 2016/679).
1. WEBSITE PRESENTATION
In accordance with Article 6 of French Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website https://www.livecolonies.com are hereby informed of the identity of the various parties involved in its creation and maintenance:
Website Owner: SAS COLONIES, with a share capital of €3,256.89, registered with the Paris Trade and Companies Register under number 824 567 721, having its registered office at 21 Rue de Bruxelles, 75009 Paris, France
Intra-community VAT number: FR57824567721
Publication Director: Alexandre Martin, CEO
Customer Service: [email protected] – +33 1 76 38 01 37
Hosting Provider: Heroku (Salesforce, Inc.), The Landmark @ One Market, Suite 300, San Francisco, CA 94105, USA – Tel.: +1 415 801 1000
Data Protection Officer (DPO): Alexandre Martin – [email protected]
2. GENERAL TERMS OF USE OF THE WEBSITE AND SERVICES OFFERED
The Website constitutes an intellectual work protected under the provisions of the French Intellectual Property Code and applicable international regulations.
The Client may not in any way reuse, transfer, or exploit for their own benefit all or part of the elements or works contained on the Website.
Use of the website https://www.livecolonies.com implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of https://www.livecolonies.com are therefore invited to consult them regularly.
The Website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://www.livecolonies.com, which will endeavor to communicate to users in advance the dates and times of such intervention.
The website is regularly updated by its administrators. Similarly, legal notices may be modified at any time and shall be binding upon the user, who is invited to refer to them as often as possible to remain informed.
Use of the Website constitutes acceptance of these terms in their current version.
Right of Withdrawal:
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or according to a specific periodicity.
Consequently, reservations made through https://www.livecolonies.com are firm and final.
3. DESCRIPTION OF SERVICES PROVIDED
The purpose of the website https://www.livecolonies.com is to provide information concerning all of the company’s activities.
https://www.livecolonies.com endeavors to provide as accurate information as possible. However, it cannot be held responsible for any omissions, inaccuracies, or deficiencies in updates, whether caused by itself or by third-party partners who supply such information.
All information indicated on the website is provided for guidance only and may be subject to change. Moreover, the details appearing on the website are not exhaustive and are provided subject to modifications having been made since they were placed online.
The prices displayed on the website include all applicable taxes and mandatory charges. No additional amount shall be owed by the consumer without prior clear and explicit information.
The information published on the site is provided for indicative purposes only and does not constitute a contractual offer. Colonies does not guarantee the accuracy, completeness, or continuous updating of such information
LEGAL NOTICE AND GENERAL TERMS OF USE
Any mention of https://www.livecolonies.com also refers to all its subdomains, for example https://app.livecolonies.com.
Client: any professional or natural person with legal capacity within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.
Services: https://www.livecolonies.com provides Clients with:
Content: All elements constituting the information present on the Site, including texts, images, and videos.
Customer information: Hereinafter referred to as "Information" which corresponds to all personal data that may be held by https://www.livecolonies.com for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n° 78-17 of January 6, 1978).
The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679).
1. PRESENTATION OF THE WEBSITE
Pursuant to article 6 of law n° 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website https://www.livecolonies.com are informed of the identity of the various parties involved in its creation and monitoring:
Site owner: SAS COLONIES, with capital of €3,256.89, registered with the Paris Trade and Companies Register under number 824 567 721, registered office: 21 Rue de Bruxelles, 75009 Paris – France
EU VAT number: FR57824567721
Publication director: Alexandre Martin, CEO
Customer service: [email protected] – +33176380137
Host: Heroku (Salesforce, Inc.), The Landmark @ One Market, Suite 300, San Francisco, CA 94105, USA – Tel.: +1 415 801 1000
Data Protection Officer (DPO): Alexandre Martin - [email protected]
2. GENERAL TERMS OF USE OF THE SITE AND SERVICES OFFERED
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.
Use of the site https://www.livecolonies.com implies full and complete acceptance of the general terms of use described below. These terms of use are subject to modification or completion at any time; users of the site https://www.livecolonies.com are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://www.livecolonies.com, which will then endeavor to communicate the dates and times of the intervention to users in advance. The website https://www.livecolonies.com is regularly updated by its managers. Similarly, the legal notice may be modified at any time: it nevertheless applies to the user, who is invited to refer to it as often as possible to become aware of it.
Use of the site constitutes acceptance of these terms in their version in force on that date.
Right of withdrawal: In accordance with article L221-28 of the Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or according to a determined periodicity.
Consequently, reservations made via the site https://www.livecolonies.com are firm and final.
3. DESCRIPTION OF SERVICES PROVIDED
The purpose of the website https://www.livecolonies.com is to provide information concerning all the company's activities. https://www.livecolonies.com endeavors to provide information on the site https://www.livecolonies.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether caused by itself or by third-party partners who provide this information.
All information provided on the site https://www.livecolonies.com is given for informational purposes only and is subject to change. Furthermore, the information on the site https://www.livecolonies.com is not exhaustive. It is given subject to modifications made since it was posted online.
The prices displayed on the site include all applicable taxes and mandatory charges. No additional amount is due by the consumer without prior clear and explicit information.
The information published on the site is provided for informational purposes and does not constitute a contractual offer. Colonies does not guarantee the accuracy, completeness, or continuous updating of this information.
4. CONTRACTUAL LIMITATIONS ON TECHNICAL DATA
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the site user agrees to access the site using recent equipment, containing no viruses, and with an updated, latest-generation browser.
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, improvement of its infrastructure, failure of its infrastructure, or if the Services generate traffic deemed abnormal.
https://www.livecolonies.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment related in particular to network congestion preventing access to the server.
5. INTELLECTUAL PROPERTY AND COUNTERFEITING
https://www.livecolonies.com owns the intellectual property rights and holds the rights of use on all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the site's elements, regardless of the means or process used, is prohibited without prior written authorization from Colonies.
Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting counterfeiting and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
6. LIMITATIONS OF LIABILITY
https://www.livecolonies.com acts as the publisher of the site https://www.livecolonies.com and is responsible for the quality and truthfulness of the Content it publishes.
https://www.livecolonies.com cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://www.livecolonies.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.livecolonies.com also cannot be held responsible for indirect damages (such as, for example, loss of market or loss of opportunity) resulting from the use of the site https://www.livecolonies.com. Interactive spaces (possibility to ask questions in the contact space) are available to users. https://www.livecolonies.com reserves the right to delete, without prior notice, any content posted in this space that would violate applicable French legislation, particularly provisions relating to data protection. If necessary, https://www.livecolonies.com also reserves the right to engage the civil and/or criminal liability of the user, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).
7. PERSONAL DATA MANAGEMENT
The Client is informed of regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Computer and Freedom Law of August 6, 2004, as well as the General Data Protection Regulation (GDPR: n° 2016-679).
7.1 PERSONAL DATA COLLECTION CONTROLLERS
For Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the controller of the processing of Personal Data is: Colonies. https://www.livecolonies.com is represented by Alexandre Martin, its legal representative.
As the controller of the data it collects, https://www.livecolonies.com undertakes to respect the framework of applicable legal provisions. It is particularly responsible for establishing the purposes of its data processing, providing its prospects and customers, from the collection of their consent, with complete information on the processing of their personal data, and maintaining a register of processing that conforms to reality. Whenever https://www.livecolonies.com processes Personal Data, https://www.livecolonies.com takes all reasonable measures to ensure the accuracy and relevance of Personal Data with regard to the purposes for which https://www.livecolonies.com processes them.
7.2 PURPOSE OF COLLECTED DATA
https://www.livecolonies.com may process all or part of the data:
to enable navigation on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and use data
to conduct optional satisfaction surveys on https://www.livecolonies.com: email address
to conduct communication campaigns (SMS, email): telephone number, email address
https://www.livecolonies.com does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
Legal bases:
Contract execution (account and reservation management),
Legal obligation (billing, fraud prevention),
Legitimate interest (service improvement, security).
7.3 RIGHT OF ACCESS, RECTIFICATION, AND OBJECTION
In accordance with current European regulations, Users of https://www.livecolonies.com have the following rights:
right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, and completion of User data
right to lock or erase Users' personal data (article 17 of GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited
right to withdraw consent at any time (article 13-2c GDPR)
right to limitation of processing of User data (article 18 GDPR)
right to object to processing of User data (article 21 GDPR)
right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or a contract (article 20 GDPR)
right to define the fate of User data after their death and to choose to whom https://livecolonies.com must communicate (or not) their data to a third party they have previously designated
As soon as https://www.livecolonies.com becomes aware of a User's death and in the absence of instructions from them, https://www.livecolonies.com undertakes to destroy their data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://www.livecolonies.com uses their Personal Data, request to rectify it, or object to its processing, the User can contact https://www.livecolonies.com in writing at the following address:
Colonies – Alexandre Martin, President
21 Rue de Bruxelles 75009 Paris, France
In this case, the User must indicate the Personal Data they would like https://www.livecolonies.com to correct, update, or delete, by precisely identifying themselves with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to obligations imposed on https://www.livecolonies.com by law, particularly regarding document retention or archiving. Finally, Users of https://www.livecolonies.com can file a complaint with supervisory authorities, particularly the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 NON-DISCLOSURE OF PERSONAL DATA
https://www.livecolonies.com prohibits itself from processing, hosting, or transferring Information collected on its Clients to a country recognized as "inadequate" by the European Commission without prior notification to the client. However, https://www.livecolonies.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
https://www.livecolonies.com undertakes to take all necessary precautions to preserve the security of Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of https://www.livecolonies.com, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.livecolonies.com does not collect any "sensitive data."
The User's Personal Data may be processed by subsidiaries of https://www.livecolonies.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within the limits of their respective duties and for the purposes mentioned above, the main persons likely to have access to the data of Users of https://www.livecolonies.com are primarily agents of our customer service.
7.5 TYPES OF DATA COLLECTED
Regarding users of a Site https://www.livecolonies.com, we collect the following data which is essential for the operation of the service:
Last name, first name, email address, telephone number, nationality, date and place of birth, wish to live alone or with someone, legal documents (identity, visa, proof of income), bank account details, link to an online presence.
8. INCIDENT NOTIFICATION
Regardless of efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we became aware of a security breach, we would notify affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the site https://www.livecolonies.com is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the acquisition of https://www.livecolonies.com and its rights would allow the transmission of said information to the potential buyer who would in turn be subject to the same obligation to retain and modify data vis-à-vis the user of the site https://www.livecolonies.com.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.livecolonies.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://livecolonies.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. HYPERLINKS, "COOKIES," AND INTERNET TAGS
The site https://www.livecolonies.com contains a certain number of hyperlinks to other sites, set up with the authorization of https://www.livecolonies.com. However, https://www.livecolonies.com does not have the ability to verify the content of the sites visited in this way and will therefore assume no responsibility in this regard.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options available to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. "COOKIES"
A "cookie" is a small information file sent to the User's browser and recorded within the User's terminal (e.g., computer, smartphone) (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, as well as the date and time of access. Cookies do not risk damaging the User's terminal in any way.
https://www.livecolonies.com may process the User's information concerning their visit to the Site, such as pages viewed and searches performed. This information allows https://www.livecolonies.com to improve the content of the Site and the User's navigation.
Cookies facilitating navigation and/or the provision of services offered by the Site, the User can configure their browser so that it allows them to decide whether or not they wish to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their navigation software so that the acceptance or refusal of Cookies is offered to them occasionally, before a Cookie is likely to be recorded in their terminal. https://www.livecolonies.com informs the User that, in this case, not all functionalities of their navigation software may be available.
If the User refuses the recording of Cookies in their terminal or browser, or if the User deletes those recorded there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.livecolonies.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.
If applicable, https://www.livecolonies.com disclaims any responsibility for the consequences linked to the degraded operation of the Site and services possibly offered by https://www.livecolonies.com, resulting from (i) the User's refusal of Cookies (ii) the impossibility for https://www.livecolonies.com to record or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.
At any time, the User can choose to express and modify their wishes regarding Cookies. https://www.livecolonies.com may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks X, Facebook, LinkedIn, and Google appearing on the Site of https://www.livecolonies.com or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Website or mobile application of https://www.livecolonies.com, X (formerly Twitter), Facebook, LinkedIn, and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to it, by continuing your navigation on the Website or mobile application of https://www.livecolonies.com. At any time, the User can nevertheless withdraw their consent to https://www.livecolonies.com depositing this type of cookies.
For more information, you can consult our Cookie Policy, which details the types of cookies used, their purposes, their retention periods, and your configuration options.
9.2. INTERNET TAGS
https://www.livecolonies.com may occasionally use Internet tags (also called "tags," or action tags, pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics specialist partner who may be located (and therefore store corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site and on its various pages.
This technology allows https://www.livecolonies.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for https://www.livecolonies.com, and provide other services related to the use of the Site and the Internet.
10. APPLICABLE LAW AND JURISDICTION
In the event of a dispute with a consumer, the courts competent under the Consumer Code shall have jurisdiction. Colonies may modify these General Terms of Use at any time. The version in force is the one published on the Site at the time of use. The User is invited to consult this page regularly.
Any dispute relating to the use of the site https://www.livecolonies.com is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Paris.
11. CONSUMER MEDIATION
In accordance with articles L.616-1 and R.616-1 of the Consumer Code, COLONIES offers a consumer mediation system.
The selected mediation entity is: CNPM – Médiation Consommation.
In the event of a dispute, you can file your complaint:
directly on their website: https://cnpm-mediation-consommation.eu,
or by post to the following address: CNPM – Médiation Consommation. Centre d'Affaires Stéphanois – Immeuble L'Horizon – Esplanade de France, 3 rue J. Constant Milleret – 42000 Saint-Étienne – France